Last updated · May 29, 2026
Please read these Terms and Conditions ("Terms") carefully. They govern your access to and use of Auvion and form a binding agreement between you and the Company. Section 14 contains a binding arbitration provision and a class-action waiver that affect your legal rights.
Capitalised terms have the meanings defined below. Words in the singular include the plural and vice versa.
By accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not use the Service. If you use the Service on behalf of an organization, you represent that you are authorised to bind that organization, and "you" refers to that organization.
You represent that you are at least 18 years old. The Company does not permit individuals under 18 to use the Service.
When you create an Account, you must provide information that is accurate, complete, and current. You are responsible for safeguarding your credentials and for all activity that occurs under your Account. You agree not to share credentials or allow unauthorised access. You must notify us promptly at artin@auvion.app of any unauthorised use or suspected security breach. We are not liable for losses arising from your failure to protect your credentials.
5.1 Fees. Access to the Service requires a paid Subscription. By subscribing, you agree to provide accurate billing information and authorise us (and our payment processor) to charge your selected payment method for all fees associated with your plan.
5.2 Automatic renewal. Subscriptions renew automatically at the end of each billing period at the then-current rate, unless you cancel before the renewal date. Unless stated otherwise at sign-up, you are billed every four (4) weeks. By subscribing, you authorize these recurring charges on this four-week cycle until you cancel.
5.3 Cancellation. You may cancel at any time by contacting artin@auvion.app. Cancellation takes effect at the end of the current billing period; you will retain access until then. Unless required by law or stated otherwise, fees already paid are non-refundable and prepaid amounts for the remaining period are not prorated.
5.4 Taxes. Fees are exclusive of taxes. You are responsible for all applicable sales, use, VAT, and similar taxes, excluding taxes on our net income.
5.5 Failed payments and chargebacks. If a charge fails, we may suspend or terminate access until payment is resolved. Initiating a chargeback or payment dispute for charges made in accordance with these Terms is a breach of these Terms and may result in suspension or termination.
You may request a refund by contacting artin@auvion.app. Refund requests are reviewed at the sole discretion of the Company. Fraud, abuse of the refund policy, chargebacks, or violations of these Terms may result in denial of refunds and termination of access.
You agree not to, and not to permit any user to:
We may investigate violations and may suspend or terminate access for conduct that we reasonably believe violates these Terms or harms the Service, other users, or third parties.
8.1 Ownership. As between you and the Company, you retain all rights in your Customer Content. You grant us a limited, non-exclusive license to host, process, transmit, and display Customer Content solely as needed to provide and improve the Service and as permitted by our Privacy Policy.
8.2 Your responsibility. You are solely responsible for your Customer Content and for ensuring you have all rights and consents necessary to submit it. You represent that your Customer Content and its use with the Service do not violate any law or third-party right.
8.3 Protected Health Information. Unless you have executed a separate written Business Associate Agreement (BAA) with the Company, you agree not to submit Protected Health Information (PHI) as defined under HIPAA, and you are solely responsible for your compliance with HIPAA and other healthcare-privacy laws. See our Privacy Policy for details.
8.4 Backups. While we maintain reasonable backup practices, you are responsible for maintaining your own copies of important Customer Content.
The Service and its original content, features, branding, software, and functionality are and will remain the exclusive property of AU MEDIA GROUP LLC and its licensors, and are protected by intellectual-property laws. Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable right to access and use the Service during your Subscription. No rights are granted except as expressly stated. You may not use our trademarks without prior written consent.
Feedback. If you provide suggestions or feedback about the Service, you grant us a perpetual, irrevocable, royalty-free license to use it without restriction or obligation to you.
The Service may link to or integrate with third-party services. Your use of those services is governed by their terms, not ours, and we are not responsible for their content, availability, or practices. Enabling an integration may involve sharing data with the third party at your direction.
The Service relies on third-party providers, infrastructure, licensors, and suppliers to operate and deliver its features. As a result, your access to and use of the Service may be subject to the applicable usage and acceptable-use requirements of those providers and may be affected by their availability. The disclaimers and limitations of liability in these Terms apply for the benefit of our providers, licensors, and suppliers, as well as the Company and its affiliates.
We may modify, suspend, or discontinue any part of the Service at any time. We operate the Service using a combination of our own and third-party technology and infrastructure; interruptions to, changes in, or discontinuation of those third-party components may affect the Service, and we are not liable for any resulting unavailability. We do not guarantee any specific uptime or availability unless set out in a separate written service-level agreement. We may offer beta, preview, or early-access features, which are provided "as is," may be changed or withdrawn at any time, and are excluded from any availability commitments.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. THE COMPANY, ON ITS OWN BEHALF AND ON BEHALF OF ITS AFFILIATES AND ITS AND THEIR PLATFORM PROVIDERS, LICENSORS, AND SUPPLIERS, DISCLAIMS ALL SUCH WARRANTIES. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR THAT IT WILL MEET YOUR REQUIREMENTS OR PRODUCE ANY PARTICULAR RESULTS. Some jurisdictions do not allow the exclusion of certain warranties, so some of the above may not apply to you.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, AU MEDIA GROUP LLC AND ITS AFFILIATES, OFFICERS, EMPLOYEES, PARTNERS, PLATFORM PROVIDERS, LICENSORS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO YOUR USE OF (OR INABILITY TO USE) THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
OUR TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID TO THE COMPANY IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).
These limitations apply to the maximum extent permitted by law. Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.
Please read this section carefully — it affects your legal rights.
14.1 Informal resolution. Before filing any claim, you agree to first try to resolve the dispute informally by contacting us at artin@auvion.app and allowing 30 days to reach a resolution.
14.2 Binding arbitration. Except as set out below, any dispute arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by final and binding arbitration administered by a recognised arbitration provider under its commercial rules, rather than in court. The arbitration will be conducted in Pinellas County, Florida, or remotely where permitted, and judgment on the award may be entered in any court of competent jurisdiction.
14.3 Class-action waiver. You and the Company agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
14.4 Exceptions. Either party may (a) bring an individual claim in small-claims court, and (b) seek injunctive or equitable relief in court to protect intellectual-property or confidential information.
14.5 Opt-out. You may opt out of this arbitration provision by sending written notice to artin@auvion.app within 30 days of first accepting these Terms. If you opt out, disputes will be resolved in the courts identified in Section 18.
You agree to defend, indemnify, and hold harmless AU MEDIA GROUP LLC and its affiliates, officers, employees, and agents from and against any claims, damages, liabilities, losses, and expenses (including reasonable attorneys' fees) arising out of or related to: (a) your use of the Service; (b) your Customer Content; (c) your violation of these Terms or any law; or (d) your violation of any third-party right, including any failure to comply with HIPAA or other healthcare-privacy laws.
Each party may have access to the other's non-public information. The receiving party will use such information only to perform under these Terms and will protect it with at least reasonable care. This does not apply to information that is public, independently developed, or rightfully obtained from a third party.
We may suspend or terminate your access immediately, without prior notice or liability, for any reason, including violation of these Terms or non-payment. You may terminate by cancelling your Subscription and ceasing use. Upon termination, your right to use the Service ends immediately. We may delete your Customer Content following a reasonable period after termination. Sections that by their nature should survive termination (including Sections 8, 9, 12–16, 18, and 19) will survive.
These Terms are governed by the laws of the State of Florida, United States, without regard to its conflict-of-law rules. Subject to Section 14 (Arbitration), you agree that any permitted court action will be brought exclusively in the state or federal courts located in Pinellas County, Florida, and you consent to their jurisdiction.
We may modify or replace these Terms at any time. If a change is material, we will make reasonable efforts to provide notice before it takes effect. By continuing to use the Service after changes become effective, you agree to be bound by the revised Terms.
If you have questions about these Terms, contact us at:
AU MEDIA GROUP LLC
7901 4th St N, Ste 300, St. Petersburg, FL 33702, United States
Email: artin@auvion.app · Web: auvion.app